Plain-English problem guide
Key snapped in a lock
How to avoid pushing the broken piece in deeper, and what a locksmith needs to get it out or repair the lock.
What to do first
- Stop turning it and do not push another key in
- Take a photo of the lock and the bit you can see
- Keep both halves of the key
Find a locksmith Avoid making it worse
- Glue, or makeshift tools to fish it out
- Forcing the cylinder over and over
- Throwing away the broken pieces
How a locksmith might tackle it
- Pulling the broken piece out with proper tools
- Taking the cylinder out if they have to
- Repairing or replacing the lock if it caused the break
What changes the cost
- How far in the piece is stuck
- The state of the lock
- Whether the door is open or locked shut
- Any replacement parts
What to prepare
- Photos
- Any markings on the lock
- Whether you have a spare key
