Start with what happened
Plain-English locksmith guides
What to do right now, what to avoid, how a locksmith usually tackles it, and what to have ready before you call.
Common problems
These pages are here to help you sort a real problem, not just list service names.
Safe things to try first, the proof a locksmith will want, and the usual ways they get you back in.
Key snapped in a lockHow to avoid pushing the broken piece in deeper, and what a locksmith needs to get it out or repair the lock.
Door will not lockHow to tell whether it is the alignment, the handle, the cylinder or the multipoint mechanism at fault.
Lost car keysGet your vehicle and ownership details ready, then compare a new key, programming, and wiping the lost keys.
Locked out of a vehicleSafe ways back into the car, and when to call 999 instead.
After a burglary or forced entryStay safe and follow police advice first, then get the property secured, either for now or for good.