Plain-English problem guide

Lost car keys

Get your vehicle and ownership details ready, then compare a new key, programming, and wiping the lost keys.

A town, city or outward postcode is enough.

You contact providers directly. We do not ask for your exact address.

What to do first

  • See if you can safely get to a spare key
  • Secure the car if the keys might have been stolen
  • Have the registration and vehicle details to hand
Find a locksmith

Avoid making it worse

  • Posting your ownership documents anywhere public
  • Booking before you know they cover your make and model
  • Assuming the cheapest quote includes programming

How a locksmith might tackle it

  • Reading the key code or decoding the lock
  • Cutting a replacement key
  • Programming the chip or remote
  • Wiping the missing keys where the car allows it

What changes the cost

  • The make and year of the car
  • The type of key and security system
  • Whether you have lost every key
  • Where you are and the time of day

What to prepare

  • Registration, and the VIN if you have it
  • Photo ID and proof the car is yours
  • Exactly where the car is
Checked11 July 2026
What this isPlain-English help to get you ready before you call
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