Plain-English problem guide

Locked out of your house

Safe things to try first, the proof a locksmith will want, and the usual ways they get you back in.

A town, city or outward postcode is enough.

You contact providers directly. We do not ask for your exact address.

What to do first

  • Try every door and window you can safely and legally use
  • Ring anyone who has a spare key you have given them
  • Wait somewhere safe while you compare locksmiths
Find a locksmith

Avoid making it worse

  • Forcing the door or a window
  • Accepting a headline price with nothing to back it up
  • Agreeing to drilling before anyone explains why

How a locksmith might tackle it

  • Picking or bypassing the lock you have
  • Getting in through another door or window without damage
  • Careful drilling, only when there is no other way

What changes the cost

  • The time of day and the day of the week
  • The type of lock and door
  • Whether any parts are needed
  • How far they travel and where they park

What to prepare

  • Your postcode and type of property
  • Photos of the door and lock
  • Something to show you live there
Checked11 July 2026
What this isPlain-English help to get you ready before you call
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